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GOV SERVICES

EChannel: UAE Services (ICP Smart Services) in 2025

BySana Jamal April 9, 2025April 9, 2025
Home / GOV SERVICES / EChannel: UAE Services (ICP Smart Services) in 2025
echannel_services_uae

Echannels UAE (Visa And File Validity)

Establishment Inquiry
File Validity
Application Tracking
Leave Permit Tracking

E channel Services Online UAE

Blue Residence

Golden Residency

Exploring Business Opportunities

Explore Job Opportunities

Tourism

Virtual Work

Fines and Leave Permits

Residents Outside the UAE

Truck Drivers

Special Visas

Reports

Refund

More Services

GCC Citizens

Other Services


This guide from HowUAE is your ultimate resource for 2025. We’ll break down what the E-channel UAE (via ICP Smart Services) is, the benefits it offers, who can use it, the UAE government services online you can access, how the E-channel registration works step by step, what to expect from Echannel fees and how to navigate the E-channel portal UAE like a pro.

What is E-Channel UAE 2025 Edition

What is the Platform

The E-channel UAE system is the UAE’s main digital gateway for immigration, residency and identity services. The main interface for this system is the ICP Smart Services portal: smartservices.icp.gov.ae.

Managed by the Federal Authority for Identity and Citizenship (ICA/ICP) and supported by the Ministry of Interior UAE (MOI), this digital service is part of the country’s efforts to simplify and digitalize key government services.

Objectives

  • Minimise in-person visits to government centres
  • Fast track processes
  • Increase transparency and accuracy
  • 24/7 access for users across eligible Emirates

Read: “ICP SMART SERVICES” | “Emirates ID Biometric Centers” |

EChannels UAE Benefits

FeatureBenefit
Speedy ProcessesApplications and approvals are processed significantly faster
Ultimate ConvenienceAvailable 24/7 from any internet-enabled device
Minimal PaperworkDigital uploads of documents reduce physical paperwork
Real-time TrackingGet instant status updates via email or portal notifications
Uniform Access (Mostly)Consistent service across most Emirates (except Dubai, which differs)
Reduced Centre TrafficFrees up physical centers to handle only complex or urgent cases

Pro Tip: Dubai has its own system (GDRFA), so always confirm which Emirate you’re under.


Who Can Use the E-Channel Portal

Individuals

  • UAE Nationals: Apply for services for sponsored individuals
  • GCC Nationals: Access specific permit and sponsorship options
  • UAE Residents: Manage visas, Emirates ID renewals, sponsorships
  • Visitors: Apply for select entry permit UAE or tourist visa UAE online

Establishments / Companies

  • Mainland Companies: Handle work permits, residency visa UAE, Establishment card UAE
  • Free Zone Companies: Use their specific free zone credentials for registration

Typing Centers / PRO Services

  • Registered agents can process applications on behalf of clients

Main Services via E-Channel

Visa Services

  • New Entry Permit UAE (tourist, visit, family)
  • New Residency Visa UAE
  • Visa Renewal UAE, Visa Cancellation UAE
  • Long-term visas: Golden Visa UAE, Blue Residency UAE
  • Business visa UAE, Investor visa UAE

Emirates ID Services

  • New application, renewal, replacement
  • Update personal details

Establishment Services

  • New Establishment Card UAE
  • Renewal and amendments
  • Cancellations

Note: Services may change. Always check the official ICP portal for the latest list.

E-Channel Registration

Registration Steps

  1. Visit Portal: Go to smartservices.icp.gov.ae
  2. Select User Type: Choose ‘Individual’ or ‘Establishment’
  3. Verify Email: Use a primary email for all updates and logins
  4. Enter Details:
    • Individuals: Name, passport, UID, contact info
    • Establishments: Trade License, Establishment Card, PRO details
  5. Review & Submit: Double-check for typos or inaccuracies
  6. Confirmation: Check your email for activation steps and login credentials
  7. Log In: Use ICP or UAE Pass login

E-Channel Registration UAE Fees

Approximate E-Channel Registration Fee Breakdown (Establishments)

Fee ComponentApproximate Cost (Dħ)
Core Registration Fee2,300 Dħ
Security Deposit*5,025 Dħ
E-Services Fees30 Dħ
Ministry of Interior (MOI) Fees22 Dħ
Electronic Payment Fees98 Dħ
Typing Charges**150 Dħ
Total Estimated One-Time Cost7,325 Dħ

Disclaimer: Always confirm all fees directly via the ICP Smart Services portal.

Using the EChannel Portal

  1. Login: Use your ICP or UAE Pass login
  2. Find Service: Navigate to service categories (e.g., Visa, ID, Establishment)
  3. Start Request: Click ‘Start Service’ to begin application
  4. Complete Form: Enter required data accurately
  5. Upload Documents: Ensure clear files in PDF/JPG within size limits
  6. Pay Fees: Securely pay via online payment gateway
  7. Submit: Review everything and submit your application
  8. Track Progress: Monitor status via reference number or portal dashboard

E-Channel vs. Dubai’s System (GDRFA)

PlatformServes
E-Channel (ICP/MOI)Abu Dhabi, Sharjah, Ajman, UAQ, RAK, Fujairah
Dubai (GDRFA)Dubai only; separate portal and service process
  • Key Difference: Dubai operates independently with its own authority – GDRFA Dubai.

Conclusion

Getting UAE visa online is easier than ever in 2025 with ICP Smart Services. Whether you’re managing family visas, business permits or updating your Emirates ID, the E-channel UAE portal has got you covered.

Remember:

  • Echannel UAE is for all Emirates except Dubai
  • Dubai residents must use the GDRFA portal

Here at HowUAE we recommend going digital. Use this guide to navigate the system with ease, reduce hassle and enjoy smart services UAE!

Sana Jamal

Sana Jamal is an award-winning journalist with 8+ years of experience, specializing in UAE government policies, immigration, and visa regulations. With a strong presence in both news and digital media, she simplifies complex government affairs and societal benefits information in UAE. Her expertise in UAE's latest policies, Public Benefit information, government-related matters, and immigration policies has earned her accolades, making her a trusted source for accurate and insightful reporting.

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